Airtel Uganda, the first 5G telecommunications network has taken a significant step toward addressing customer concerns regarding their internet utilization, by introducing a Data Usage Manager, a feature on the MyAirtel App, that shows users how much data is used on their devices and by what application.
The innovation was launched by the Head of Information Technology and Security, Uganda Communications Commission, Michael Bamwesigye and Manoj Murali, Airtel Uganda’s Managing Director, at the Airtel Head Office at Clement Hill Road.
Addressing guests at the launch, Manoj said, “The Data Usage Manager is just one way we’re committed to providing you with the tools and information you need to get the most out of your Airtel Uganda experience.”
The growing global digital landscape has created a high demand for fast, reliable internet access and smartphones that telecommunications companies and key industry players have been tasked to meet.
According to the UCC Market Report for June 2023 FY 4Q 2022/23, the predominant force fueling internet adoption in the country remains the proliferation of smartphones, accounting for 99% of the total new connections across both mobile phones and other mobile internet devices.
The report also stated that mobile internet subscriptions registered a 7 million increase from 11.8 million in March 2023 to 12.5 million in June 2023. This growth in data usage and users calls for more accountability and need for telecom operators to provide their customers value for money for their data purchases as most use the service for businesses, studying and entertainment, among other uses.
